Privacy Policy

EMERY LONDON – Privacy Policy info@emery-london.com

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data by which you can be personally identified.

1.2 The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Emery London (info@emery-london.com). The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or enquiries), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the string "https://" and the lock symbol in your browser line.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website purely for informational purposes, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • The visited page
  • Date and time of access
  • Amount of data sent in bytes
  • Source/referral from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (where applicable: in anonymised form)

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used in any other way. We reserve the right to check server log files if there are specific indications of illegal use.

3) COOKIES

To make the visit to our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files stored on your device. Some cookies are deleted after the end of the browser session (session cookies). Other cookies remain on your device and allow us or our partner companies to recognise your browser on your next visit (persistent cookies).

If personal data is processed by individual cookies, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the performance of a contract, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website.

We may work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your device when you visit our website (third-party cookies).

You can set your browser to inform you about the setting of cookies and decide on their acceptance individually, or exclude the acceptance of cookies in general. Cookie settings differ per browser — you can find instructions for the most common browsers here:

Please note that disabling cookies may restrict the functionality of our website.

4) CONTACTING US

When you contact us (e.g. via contact form or email), personal data is collected. This data is stored and used solely for the purpose of responding to your request and the associated technical administration. The legal basis is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been fully processed, provided the matter has been clarified and there are no legal retention requirements that oppose this.

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

In accordance with Art. 6 para. 1 lit. b GDPR, personal data is collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Deleting your customer account is possible at any time by sending a message to info@emery-london.com. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired.

6) USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Newsletter Subscription

If you subscribe to our email newsletter, we will send you regular information about our offers. The only mandatory information required is your email address. We use the double opt-in procedure, meaning we will only send you a newsletter after you have expressly confirmed your consent via a confirmation email. By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time via the unsubscribe link in any newsletter or by contacting us at info@emery-london.com.

6.2 Newsletter to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services via email, based on our legitimate interest in personalised direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. You may object to this use of your email address at any time by contacting info@emery-london.com.

7) DATA PROCESSING FOR ORDER PROCESSING

7.1 The personal data we collect will be shared with the transport company responsible for delivery to the extent necessary for delivering the goods. We also share your payment data with the relevant payment provider for payment processing. The legal basis for sharing data is Art. 6 para. 1 lit. b GDPR.

7.2 Payment service providers we use:

  • PayPal: When paying via PayPal, we share your payment data with PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. The transfer is based on Art. 6 para. 1 lit. b GDPR. For more information, see PayPal's privacy policy: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
  • Klarna / SOFORT: If you choose the SOFORT payment method, payment processing is handled by SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany, part of the Klarna Group. Data is transferred solely for the purpose of payment processing. For more information: https://www.klarna.com/sofort/datenschutz

8) REVIEW REMINDERS

With your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR, we may send you a one-time email reminder to leave a review of your order. You can revoke your consent at any time by contacting info@emery-london.com.

9) USE OF SOCIAL MEDIA

Social media buttons on our website (Facebook, Instagram) are implemented in a privacy-friendly way. No connection to social media servers is established when you visit our website — a connection is only made if you actively click on the relevant button. For details on data processing by these platforms, please refer to their respective privacy policies:

10) ONLINE MARKETING

We may use online marketing tools including Google AdWords and DoubleClick to display relevant advertisements on external websites. These tools use cookies to measure the effectiveness of our ads and to prevent users from seeing the same ads repeatedly. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f GDPR.

You can opt out of interest-based advertising at any time by adjusting your browser settings or visiting: https://www.aboutads.info/choices/

For further information on Google's privacy practices: https://www.google.com/policies/privacy/

11) WEB ANALYSIS

This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to analyse how users use our website. The information generated (including a truncated IP address) is transmitted to a Google server and stored there.

We use Google Analytics exclusively with IP anonymisation ("_anonymizeIp()"), which ensures your IP address is truncated before transmission. Processing is based on Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

You can prevent the collection of data by Google Analytics by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout

12) RETARGETING AND REMARKETING

We may use Facebook Custom Audiences and Google AdWords Remarketing to show you relevant advertisements on other websites based on your previous visit to our site. This only occurs with your explicit consent (Art. 6 para. 1 lit. a GDPR) where required. You can opt out of these tracking technologies via your browser settings or at https://www.aboutads.info/choices/

13) YOUR RIGHTS AS A DATA SUBJECT

Under applicable data protection law, you have the following rights regarding the processing of your personal data:

  • Right of Access (Art. 15 GDPR): You have the right to obtain information about the personal data we process about you.
  • Right to Rectification (Art. 16 GDPR): You have the right to request correction of inaccurate or incomplete data.
  • Right to Erasure (Art. 17 GDPR): You have the right to request deletion of your personal data under certain conditions.
  • Right to Restriction of Processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your data in certain circumstances.
  • Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent (Art. 7 para. 3 GDPR): You may withdraw any consent you have given at any time with future effect.
  • Right to Lodge a Complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR.

RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA BASED ON LEGITIMATE INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. IF YOU EXERCISE THIS RIGHT, WE WILL CEASE PROCESSING UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS THAT OVERRIDE YOUR INTERESTS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME. WE WILL THEN CEASE PROCESSING FOR THOSE PURPOSES IMMEDIATELY.

To exercise any of your rights, contact us at: info@emery-london.com

14) DURATION OF STORAGE OF PERSONAL DATA

The duration of storage of personal data is determined by the relevant statutory retention periods (e.g. commercial and tax retention periods). After the retention period has expired, the corresponding data will be routinely deleted, unless it is still required for the fulfilment or initiation of a contract, or we have a legitimate interest in continued storage.